Production time typically ranges from 3 to 7 business days, depending on the complexity and quantity of your order. We’ll confirm the timeframe when you place your order.
We are usually asked about
Where do you ship from, and how long is delivery?
We ship from Kazakhstan. Standard airmail delivery usually takes 2–3 weeks, but delays may occur due to customs or logistics.
Express shipping via FedEx (5 business days) is available for an additional fee.
How can I track my order?
When your patches has been sent, you will receive a tracking number.
The track can be tracked through the USPS or your local post office website after crossing the border of your country.
Can I order custom sizes and shapes?
Yes! We manufacture patches in any size and shape according to your design and requirements.
What materials do you use for patches?
We primarily use high-quality Cordura fabric, hook-and-loop fasteners, reflective film, heat-transfer vinyl, sublimation polyester, and DTF print film. All materials are selected for durability and professional use.
Do you offer bulk discounts?
Yes, we offer discounts for large-volume or corporate orders. Please contact us for a custom quote.
What if my patch gets lost or damaged during shipping?
If your order is lost by the carrier or damaged in transit, we will provide a replacement or a refund at no additional cost. Just contact us with details and photos.
Can I cancel or change my order after payment?
You can cancel or modify your order before production begins. Please contact us as soon as possible if you need to make changes.
Do you accept returns?
Because our patches are custom-made, we do not accept returns. However, if there is a defect or the patch does not match the approved design, we will offer a refund or replacement (photo proof required).